Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, shipping address, billing information, and communication preferences.

We also automatically collect certain information about your device and usage of our website through cookies and similar technologies, including your IP address, browser type, operating system, referring URLs, and pages visited.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience on our website.

We may also use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of Desk Pause Gifts and others.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you.

We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server environments, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

Cookie Usage and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

We may use third-party analytics services to help understand how our website is used, which may collect information about your use of our and other websites.

Data Retention Policies

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule and applicable laws.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us and request that we limit the use of your information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

International Data Transfers

As we operate primarily in Japan, your information may be transferred to and processed in Japan. We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards.

By using our services, you consent to the transfer of your information to Japan and other countries where we operate.

Children's Privacy Protection

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Marketing Communications

We may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Even if you opt out of marketing communications, we may still send you transactional emails related to your account or purchases.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any choices you may have regarding your information.

Any successor entity will be bound by the terms of this privacy policy unless you consent to a new policy.

Legal Compliance

We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process. We may also disclose information to protect our rights, property, or safety, or that of our users or the public.

We will make reasonable efforts to notify you of any such disclosure unless prohibited by law or court order.

Policy Updates and Changes

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information for Privacy Matters

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Email: privacy@quietroomhome.com

Phone: +42-1 Kawarashirikami Shozenbo, Kawarabayashi-cho, Kameoka City, Kyoto Prefecture 621-0007

Address: 42-1 Kawarashirikami Shozenbo, Kawarabayashi-cho, Kameoka City, Kyoto Prefecture 621-0007

We are committed to addressing your privacy concerns and will respond to your inquiries within 30 days.